As a part of the qualification program under program effectiveness §192.807 and recordkeeping §192.809(7)(b) the operator must complete a program effectiveness review.
192.807 Program effectiveness
The qualification program must include a written process to measure the program’s effectiveness. An effective program minimizes human error caused by an individual’s lack of knowledge, skills and abilities (KSAs) to perform covered tasks. An operator must conduct the program effectiveness review once each calendar year not to exceed 15 months.